How can I contact you?
Our contact details can be found in the Contact Us page in the Help section of this website.
Can I use my Live2Give membership discount online?
Yes, providing your account is up to date, simply enter your membership number when prompted to do so during checkout. If you are eligible for any discount, your invoice will update to reflect your applicable discount. Please note that vouchers and discount may not be combined.
Do you accept Cash deposits?
Yes, we do. During checkout, kindly select the "Cash Deposit" option. After checking out, note the 8 or 9 digit order number in the top right hand corner of your order receipt. Deposit the total amount at any FNB bank, payable to Rythmic Beat with the following details:
Bank: STANDARD BANK
Name of account: IGOUGO (Pty) Ltd
Account number: 221013911
Branch code: 018005
Branch: RANDBURG
Reference number: Insert your 8 or 9 digit order number
Once done, email the receipt to support@rythmicbeat.co.za. All orders must be paid for within 10 working days of the order being placed. All unpaid orders will be cancelled after 30 days. The reference number on your deposit slip is absolutely essential. Please ensure that the exact amount is paid as Rythmic Beat will only process your order when the exact amount payable is received.
What do I do if I don't see the item that I am looking for?
Please use the "Search" function first to ensure the item is not present. If you are still having difficulty finding what you are looking for, please kindly fill out the form on our "Requests" page. One of our agents will get back to you within approximately 48 working hours with regards to the availability of your query.
Is shopping on the Rythmic Beat website safe and secure?
Absolutely! We take security extremely seriously at Rythmic Beat. Our site is equipped with 128bit SSL (Secure Socket Layer) ensuring that information is kept private while in transit between the web server and our customers’ web browsers. The Thawte SSL Web Server Certificate currently offers the most comprehensive online authentication procedures available for storefronts accepting the online authentication of credit card payments.
How do I purchase an item?
If you wish to purchase any item on the site, simply click on the "More info" button and then "Add to cart". Your cart will display the number of items and value currently chosen in the top right hand corner of the browser screen. When you are ready to check out, simply click on your shopping cart and if all is in order, simply "Checkout". You will be guided through the entire secure checkout process through a series of easy to understand instructions.
What payment options do you offer?
Payment may be made bank transfer into the Rythmic Beat bank account, the details of which will be provided on request. .
How do I edit my details (email address, password etc)?
You may edit your account details only once you have logged in.